I want just the text, no background. I tried selecting transparent background when I first made the template but that didn’t work. Is there any other way I can remove the white background from the text so I can just take the text and import it in there? How about with Adobe Illustrator, is there an easier way with that?

To maintain a transparent background, you must save your image in either a GIF or PNG format. IE will have problems with the PNG and transparent background although there is a detailed fix for it.